top of page

Privacy Policy, Disclaimer & Security

Privacy Policy:

Your privacy is important to us, and we want you to know that we will not use any personal information collected through the pages on this site, email correspondence  and online scheduling system for purposes other than what you agree to. To clarify we will not sell, publish or give away your customer information or personal details to any other parties.   We will never disclose any of your personal information for any other purpose than what you have explicitly consented to via opt-in emails or acknowledgement tick boxes on the site or online scheduling system.

Website Cookies

NPH uses the Wix website platform which in turn will use cookies to assist in a better website experience by keeping track of user movements and actions. There are two types of cookies, Session and Permanent.  You can learn about them here: https://support.wix.com/en/article/cookies-and-your-wix-site

 

With evolving times this policy may need to change but we will fully disclose and inform you of the changes via changes on this page or more directly through email. You may unsubscribe to this website subscription, email newsletter or other at any time.

We adhere to the Privacy Act 1998 and the Australian Privacy Principles and the General Data Protection Regulations (GDPR).  

Disclaimer:

Thank you for visiting our website.  Please know that any information presented on this site is for educational purposes only and does not substitute for advice, diagnosis or treatment given for your individualised needs, from a professional General Medical Practitioner or Certified Naturopath in a personalised consultation. Always seek the advice of your physician or another qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this site. Reliance on using information on this site is solely at your own risk. 

Security

The NPH clinic uses secure online forms, booking system and cloud based client record tracking.  

G-Suite online forms: - online forms are produced and stored in the paid business enterprise G-Suite application owned by Google. After forms are filled out they are downloaded by NPH and then deleted from the cloud.

 

The G-Suite application is designed to meet stringent privacy and security standards based on industry best practices. In addition to strong contractual commitments regarding data ownership, data use, security, transparency, and accountability,  It adheres to a physical security model which includes safeguards like custom electronic access cards, perimeter fencing, and metal detectors. They also use cutting-edge tools like biometrics and laser-based intrusion detection to make physical breaches a "mission impossible" scenario for would-be attackers.  More can be read by clicking on https://gsuite.google.com.au/intl/en_au/security/?secure-by-design_activeEl=data-centers

Cliniko online booking system and client record tracking system:  Cliniko is one of the industry standard booking and record keeping systems. It allows you to make your booking online and the practitioner to record observations and treatment plans on a patient case.  It is  hosted in state of the art datacenter facilities. Physical access is controlled both at the perimeter and at building ingress points by professional security staff utilising video surveillance, intrusion detection systems, and other electronic means.

 

We have enabled their two factor authentication where we not only enable a password but also a log-in code generated on a smartphone. 

 

Cliniko runs completely under HTTPS. This means data is encrypted during transfer using a 2048-bit SSL certificate. The database and file attachments are encrypted at rest, using the industry standard AES-256 encryption algorithm. More detail can be read here: https://www.cliniko.com/security

Privacy & Disclaimer
Security
bottom of page